24/7 Shopping G Buy Online! - The best way to buy! About Us Epionkicks are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.
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Making A Purchase Making a purchase could not be easier.
1.Just browse our store
2.and add any items that you wish to buy into the shopping cart.
3.After you have finished your selection
4. click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.
We accept credit card payment. If you are shopping from North America or anywhere else, place your order and your credit card Paypal will convert the transaction to US Dollars or your own currency.
Paypal accept Visa and Mastercard.
When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable. |
| Shipping And Handling All purchases are shipped with one of our shipping agents. To estimate the total delivery time for your purchase, please allow up to two BUSINESS days to process your order for shipment, in addition up to approximately five to seven BUSINESS days for delivery. Orders are processed and delivered Monday through Friday, excluding holidays. Epionkicks cannot be responsible for unanticipated delays. Customers are responsible for providing a full valid address, including apartment number if applicable, for delivery. They are responsible for arranging mail forwarding if they are moving, and for putting a vacation hold if they do not anticipate that they will be at home when the package is due to arrive. Customers are entirely responsible for ensuring the receipt of the package, and Epionkicks WILL NOT BE RESPONSIBLE for returned orders due in part by customer negligence. (refer to Product Availability) |
Delivery Schedule We will normally send your order to you in 2-3 business days . International orders are generally received in under 7-10 days. some times faster
We will email a sales invoice after an order is placed for confirmation that your purchase had been accepted for processing. To ensure the security of your delivery, we are unable to provide you with details on our communications with our shipping agents. However, we do provide tracking numbers after items are shipped, and maintain tracking numbers for each delivery. At times, there may be an error in providing this information to customers. As this information is provided to us by our shipping agents, customers may submit another request for further clarification. We are not liable and/or responsible for any losses or damages that may arise given such an occurrence. If you have questions about the delivery of your purchase, a Epionkicks customer support staff will be pleased to assist you via email at
:service@epionkicks.com |
| Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait. |
Credit Card Security When the order is placed at our website: PayPal is the safer, easier way to payPayments By PayPal
PayPal securely processes payments for EpionKicks. You can finish paying in a few clicks.
Why use PayPal?
- Use your credit card online without exposing your card number to merchants.
- Speed through checkout. No need to enter your card number or address.
Don't have a PayPal account?
Use your credit card or bank account (where available) |
| Guarantee We guarantee your satisfaction. |
Reaching Us If you need to reach us, please email us using the link on the store page, alternatively
Our Contact details:
Epionkicks
Phone:1+516-515-9639
Fax: 1+516-515-9639
Email: service@epionkicks.com
(live chat)
msn messinger:www.epionkicks@hotmail.com
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Privacy Policy EPIONKICKS do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.
Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes |
Returns Policy RETURN POLICY
If for any reason you are not satisfied with a product, please contact us before sending the item back. Since we deal with several sources, we will need to send you proper instructions on how and where to return the item(s).
We guarantee that all products you buy are free of defects or you may return it immediately for a new replacement. If your item was damaged during shipment, please contact us and we will send you proper instructions on how to file a claim.
If you are not satisfied with your item, you may return it to us within a period of 30 days. Shipping cost is non-refundable for undelivered, unclaimed, returned and refused packages, unless we made an error.
When returning an item, please make sure to use all the original packaging wherein the shipment has come to you, with all accessories and owners manual. Do not write, stick or glue anything on the product package that can damage the package. You can include a separate letter to explain your returning reason with a reference to the RMA number.
There will be a 50% restocking fee on non-damaged items that are returned in damaged package.
If a shipment is refused at the door or cannot be delivered for whatever reason we will deduct these fees from the refund which will be added to the normal restocking fee.
There is also a 20% restocking fee on non-damaged items that are returned in exception for hand made jewelry items which cannot be returned or refunded from the time the fabrication begins.
ALL RETURNS WILL REQUIRE A RMA NUMBER. A 50% RESTOCKING FEE WILL BE APPLIED IF AN ITEM IS RETURNED WITHOUT A RMA NUMBER.
RMA numbers can be requested through our online ticketing system. Simply click on the CONTACT US link to create a ticket and please make sure to include your order number and a clear description of why you need to return the item.
International Shipments
Orders that are shipped outside the supplier country might incur custom and sales taxes. It is the buyer's responsibility to pay for these additional fees at the time of delivery. If a shipment is refused we will deduct these fees from the refund which will be added to the normal restocking fee.
Typographical Errors
In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our suppliers or from staff error, we shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, we shall immediately issue a credit to your credit card account in the amount of the charge. In order to capture as much detail in our images for your benefit, actual jewelry size may be different than the size they appear in the site due to extreme close ups of the images.
ADDITIONAL TERMS WHICH APPLIES FOR THE JEWELRY SECTION
We are sorry we cannot normally ship to the following countries: Afghanistan, Iran, Angola, Iraq, Bangladesh, Poland, Bulgaria, Romania, Burma Rwanda, Burundi, Seychelles, Congo, Slovenia, Cuba, Sudan, Ethiopia, Syria India, Yemen, and Indonesia.
Due to varying custom laws, we cannot tell you if you will incur custom fees. We do know that USA customers do incur up to a 6.5% custom fee which must be paid upon receipt of the item when receiving items sent from outside the US. European customers incur a 20% VAT tax. If you are in the USA or Europe, please check with your local customs department for the particulars in your case!
Hand made jewelry items cannot be returned or refunded from the time the fabrication begins.
ADDITIONAL TERMS WHICH APPLIES FOR LINGERIE ITEMS
For hygiene and health purposes, we do not accept any returns and/or exchanges on lingerie items. Please make sure that you have picked the correct size of the item before placing your order.
ADDITIONAL TERMS WHICH APPLIES FOR FRAGRANCE ITEMS
Please note, we do not accept returns for cosmetics and skincare items due to health reasons, please make your selections carefully.
ADDITIONAL TERMS WHICH APPLIES TO CELL PHONES
We will not accept returns for non-damaged Cell Phones and Cell Phone Accessories. If your item is defective, please contact the manufacturer. For damaged cell phones, we must receive a request for a RMA within 7 days from the date of delivery otherwise the RMA will be declined.
ADDITIONAL TERMS WHICH APPLIES FOR THE "AS SEEN ON TV" PRODUCTS
Packaging: We have taken additional precautions to ensure the product is shipped safely and arrives to the customer undamaged.
Returns: Due to the extremely low price of this product, we do not accept returns.
Damage, DOA and missing parts: If a product arrives damaged or DOA, you must contact us immediately. We will determine if the product needs to be replaced or if a replacement part needs to be sent out. If the product needs to be replaced, you will need ship the product back to us and we will send you a replacement item via UPS Ground service. |
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